Greystone Queue Manager improves your inbound telephony handling by managing the traffic peaks and troughs effectively and efficiently.

It’s a hosted solution which means the whole system is supported within the network, so there is no capital outlay and no maintenance contracts or upgrades. It has been tried and tested, by many of the largest companies in the UK over a number of years. So, it is a truly reliable solution for the business of today.

It is available on many Non Geographic Numbers, but not all, so please contact our Customer Service Team for details.

Calls are only queued if there are insufficient operators to handle them. Calls are queued in the order in which they arrive.

Queue Manager is very simple to operate, yet very flexible. Our customers are provided with a secure web portal to make instant changes and alterations throughout the day.

For more information click the pdf download icon below.

Click here to download Adobe PDF Reader