Regulatory Changes to 0870 Numbers

What are the changes and how do they affect your business?

OfCom legislation imposed from 1st August 2009 has resulted in a change to the pricing of inbound 0870 calls. This means that you are now likely paying up to 3.5p per minute for all your inbound calls on your 0870 numbers.

What we recommend?

Greystone recommend moving to the new number range 0843 or 0844. 0843/4 is the new number range of choice for UK businesses. This option provides a low cost call to your customers, retains your national presence, and with Greystone, comes with a generous out-payment for all of your inbound traffic. In addition to this, Greystone will port your existing 0870 number/s and remove all associated service charges and either dramatically reduce or completely remove all charges for your inbound traffic by directing callers to your new number via a free network redirect message.

Importantly 0843 and 0844 numbers are safe from the future price changes implemented by OfCom, such as those recently on 0845 and 0870 numbers.

What does this involve?

Greystone will port your number/s free of charge. This process is completely seamless, taking just 14 working days. We will also provide you with your new 0843/4 number/s free of charge and start paying you 2p per minute for all your inbound calls.

Key benefits?

In addition to removing the charges on your 0870 number/s and providing your new 0843/4 number and monthly rebate/out-payment Greystone will also provide you with our advanced inbound call features package on our unique Greystone Power platform. This includes all of the following services free of charge:

How does this compare to BT?

Based on a call volume of 100,000 inbound minutes per month, transferring your 0870 number/s to Greystone from BT and replacing them with 0843/0844 would save your business £66,059.88 per annum.