Regulatory Changes to 0845 Numbers

What are the changes and how do they affect your business?

OfCom legislation imposed from 1st November 2009 has resulted in a change to the pricing of inbound 0845 calls. This means that you are now likely paying up to 3.48p per minute for all your inbound calls on your 0845 numbers.

What we recommend?

Greystone recommend moving to the new number range 0843 or 0844. 0843/4 is the new number range of choice for UK businesses. This option provides a low cost call to your customers, retains your national presence, and with Greystone, comes with a generous out-payment for all of your inbound traffic. In addition to this, Greystone will port your existing 0845 number/s and remove ALL associated charges providing the service completely FREE of charge.

Importantly 0843 and 0844 numbers are safe from the future price changes implemented by OfCom, such as those recently on 0845 and 0870 numbers.

What does this involve?

Greystone will port your number/s free of charge. This process is completely seamless, taking just 14 working days. We will also provide you with your new 0843/4 number/s free of charge and start paying you 2p per minute for all your inbound calls.

Key benefits?

In addition to removing ALL charges on your 0845 number/s and providing your new 0843/4 number and monthly rebate/out-payment Greystone will also provide you with our advanced inbound call features package on our unique Greystone Power platform. This includes all of the following services free of charge:

How does this compare to BT?

Based on a call volume of 100,000 inbound minutes per month, transferring your 0845 number/s to Greystone from BT would save your business £65,819.88 per annum.