• Download information on Greystone Telecom's - Ofcom Approved - Code of Practice Regarding Complaint Handling and Dispute Resolution for Domestic and Small Business Customers - updated 25th October 2010
• Download information on Greystone Telecom's - FCS Approved - Code of Practice for Premium Rate Services and NTS Calls - updated 7th February 2011
• Download information on Greystone Telecom's - FCS Approved - Code of Practice for Sales and Marketing of Fixed Line Telephone Services April 2011

We also conform to Ofcom's General Condition 24 on Sales and Marketing of Fixed-Line Telephony Services, which refers to Sales and Marketing of Fixed-Line Telephony Services. You can download the General Condition 24 on Sales and Marketing of Fixed-Line Telephony Services from the Ofcom website.

These files are in Adobe Acrobat format, you will need an Adobe PDF Reader (or compatible).